How To Fix EBR499 - System error while processing long texts

SAP Error Message - Details

• Message type: E = Error

• Message class: EBR - Message Class for Batch Records

• Message number: 499

• Message text: System error while processing long texts

What causes this issue?

The batch record you selected has already been approved. For this
reason, the system creates a new version of the batch record before you
can change it. A system error occurred during long text processing and
you cannot change the batch record.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSVERW OBJECT DOKU ID TX LANGUAGE EN

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EBR499 - System error while processing long texts ?

  The SAP error message EBR499, which indicates a "System error while processing long texts," typically arises when there are issues related to the handling of long text fields in SAP. This can occur in various contexts, such as during data entry, report generation, or when processing documents that contain long text descriptions.
  Causes:
  
  Data Corruption: The long text data may be corrupted or improperly formatted.
  Database Issues: There could be issues with the database, such as locks, inconsistencies, or performance problems.
  Memory Limitations: The system may be running out of memory or resources when trying to process large amounts of text.
  Configuration Issues: Incorrect configuration settings in the SAP system related to text handling.
  Program Errors: Bugs or errors in the ABAP code that processes long texts.
  
  Solutions:
  
  Check for Data Corruption: Verify the integrity of the long text data. If corruption is found, you may need to restore from a backup or correct the data manually.
  Database Maintenance: Perform database checks and maintenance. This may include running consistency checks or optimizing the database.
  Increase Memory Allocation: If memory limitations are suspected, consider increasing the memory allocation for the SAP application server.
  Review Configuration Settings: Check the configuration settings related to long text handling in the SAP system. Ensure they are set correctly.
  Debugging: If you have access to the ABAP code, use debugging tools to identify where the error occurs and analyze the code for potential issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches can resolve known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes like SE11 (Data Dictionary), SE37 (Function Modules), or SE80 (Object Navigator) to investigate the long text handling.
  Logs: Review system logs (transaction SM21) and short dump analysis (transaction ST22) for additional error details that may provide more context.
  Performance Monitoring: Use transaction ST03N to monitor system performance and identify any bottlenecks that may be contributing to the error.
  
  By following these steps, you should be able to diagnose and resolve the EBR499 error in your SAP system.