How To Fix EBPP_AR_CONTACT101 - User &1 is already assigned to account &2 in company code &3

SAP Error Message - Details

• Message type: E = Error

• Message class: EBPP_AR_CONTACT - Processing of Comments in Biller Direct

• Message number: 101

• Message text: User &1 is already assigned to account &2 in company code &3

What causes this issue?

Each user can only be assigned to one particular combination of account
and company code. User &1 you have chosen has already been assigned to
account &2 in company code &3. Nevertheless, you attempt to assign this
user to an additional account. This is not permitted.

System Response

The system does not accept your entries.

How to fix this error?

Before you can enter a new account or company code, you have to delete
the combination of account and company code previously entered for user
&1.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EBPP_AR_CONTACT101 - User &1 is already assigned to account &2 in company code &3 ?

  The SAP error message EBPP_AR_CONTACT101 indicates that a user (User &1) is already assigned to a specific account (Account &2) in a particular company code (Company Code &3). This error typically arises in the context of the SAP Convergent Charging or SAP Billing and Revenue Innovation Management (BRIM) modules, where user assignments to accounts are managed.
  Cause:
  The error occurs when there is an attempt to assign a user to an account that they are already associated with in the specified company code. This can happen due to:
  
  Duplicate assignment attempts in the user interface.
  A process or transaction that tries to reassign a user to an account without first removing the existing assignment.
  Data inconsistencies or errors in the user-account mapping.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Assignments:
  
  Navigate to the relevant transaction or report where user assignments are managed.
  Verify if the user is already assigned to the account in question. If so, you may not need to make any changes.
  
  
  
  Remove Duplicate Assignment:
  
  If the user needs to be assigned to a different account, first remove the existing assignment from the current account.
  Use the appropriate transaction (e.g., BP for Business Partner) to manage user assignments.
  
  
  
  Review Business Logic:
  
  If this error occurs frequently, review the business processes or logic that lead to user assignments. Ensure that there are checks in place to prevent duplicate assignments.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on user assignments in your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists or if you suspect a system error, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing user assignments.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to be assigned to the account.
  SAP Notes: Check SAP Notes for any updates or patches that might address this issue.
  System Logs: Review system logs for additional context or related errors that might provide more insight into the problem.
  
  By following these steps, you should be able to resolve the EBPP_AR_CONTACT101 error and manage user assignments effectively in your SAP system.