How To Fix EB362 - Transfer to CI terminated for print document &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 362

• Message text: Transfer to CI terminated for print document &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EB362 - Transfer to CI terminated for print document &1. ?

  The SAP error message EB362, which states "Transfer to CI terminated for print document &1," typically occurs in the context of printing documents in SAP, particularly when there is an issue with the transfer of data to the CI (Communication Interface) for printing.
  Cause:
  The error can be caused by several factors, including:
  
  Data Issues: There may be missing or incorrect data in the print document that prevents it from being processed correctly.
  Configuration Problems: The configuration settings for the print document or the output device may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to execute the print job.
  System Errors: There could be temporary system issues or inconsistencies in the SAP environment that are causing the transfer to fail.
  Output Device Issues: The output device may be offline, incorrectly configured, or not available.
  
  Solution:
  To resolve the EB362 error, you can take the following steps:
  
  
  Check the Print Document: Review the print document referenced in the error message (&1) for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  
  
  Review Configuration Settings:
  
  Check the configuration of the output device in transaction SPAD (Spool Administration).
  Ensure that the output type and the associated settings are correctly configured.
  
  
  
  Check User Authorizations: Verify that the user attempting to print has the necessary authorizations to execute the print job. You can check this in transaction SU53 or by consulting with your security team.
  
  
  Examine System Logs: Look at the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the failure.
  
  
  Test the Output Device: Ensure that the output device is online and functioning correctly. You can perform a test print to verify its status.
  
  
  Reprocess the Print Job: If the issue was temporary, you might be able to reprocess the print job. You can do this in transaction SP01 (Spool Request) by selecting the relevant spool request and choosing to reprint.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAD (Spool Administration), SP01 (Spool Request), and SLG1 (Application Log).
  Documentation: Review SAP documentation related to printing and output management for more detailed guidance on configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the EB362 error in your SAP system.