How To Fix EB401 - Hash code for on-site billing and system billing different (CA &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 401

• Message text: Hash code for on-site billing and system billing different (CA &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB401 - Hash code for on-site billing and system billing different (CA &1) ?

  The SAP error message EB401, which states "Hash code for on-site billing and system billing different (CA &1)," typically occurs in the context of billing processes, particularly when there is a discrepancy between the hash codes generated for on-site billing and system billing. This can happen in various scenarios, such as when there are inconsistencies in the billing data or when the billing documents are not synchronized properly.
  Cause:
  
  Data Inconsistency: The most common cause of this error is that the data used for on-site billing and system billing is not consistent. This could be due to changes made to the billing document after the hash code was generated.
  Manual Changes: If manual changes were made to the billing document or related data after the hash code was created, it can lead to discrepancies.
  System Configuration Issues: Incorrect configuration settings in the billing process can also lead to this error.
  Incomplete Data: Missing or incomplete data in the billing document can cause the hash codes to differ.
  
  Solution:
  
  Check Data Consistency: Review the billing documents involved in the process to ensure that all relevant data is consistent and complete. Look for any discrepancies in the billing items, amounts, or other relevant fields.
  Reprocess Billing Document: If the billing document has been changed after the hash code was generated, consider reprocessing the document to regenerate the hash code.
  Review Manual Changes: If any manual changes were made to the billing document, ensure that they are valid and do not conflict with the system's expected data.
  Check Configuration: Review the configuration settings related to billing in the SAP system to ensure they are set up correctly.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Debugging: If the issue persists, consider debugging the process to identify where the discrepancy is occurring.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VF01 (Create Billing Document) or VF02 (Change Billing Document) to review and manage billing documents.
  SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance, providing them with the error message and any relevant details about the billing process.
  Documentation: Review SAP documentation related to billing processes and error handling for additional insights.
  
  By following these steps, you should be able to identify and resolve the cause of the EB401 error in your SAP system.