How To Fix EB350 - Cannot determine reconciliation key

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 350

• Message text: Cannot determine reconciliation key

What causes this issue?

The system was unable to determine a reconciliation key.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the standard settings in Customizing for SAP Utilities or for
Contract Accounts Receivable and Payable in the Define Customer-Specific
Function Modules IMG activity.
For more information on determining reconciliation keys, see SAP sample
function module FKK_SAMPLE_1113_USER.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB350 - Cannot determine reconciliation key ?

  The SAP error message EB350 "Cannot determine reconciliation key" typically occurs in the context of financial transactions, particularly when dealing with reconciliation processes in SAP. This error can arise in various scenarios, such as during the posting of documents, clearing of accounts, or when executing certain financial reports.
  Causes:
  
  
  Missing Configuration: The reconciliation key may not be properly configured in the system. This can happen if the necessary settings for the reconciliation accounts or the relevant account types are not defined.
  
  
  Incorrect Account Assignment: The account assignment in the transaction may not match the expected configuration for reconciliation. This can occur if the account is not set up as a reconciliation account.
  
  
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that prevent the system from determining the reconciliation key.
  
  
  Missing Master Data: The required master data (like customer or vendor accounts) may not exist or may not be properly linked to the reconciliation account.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify the reconciliation settings.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for reconciliation accounts in the Financial Accounting (FI) module. Ensure that the reconciliation accounts are correctly set up and linked to the appropriate account types.
  
  
  Verify Account Assignment: Ensure that the account assignment in the transaction is correct. Check if the account being used is indeed a reconciliation account.
  
  
  Review Master Data: Check the master data for customers, vendors, or other relevant entities to ensure that they are correctly set up and linked to the reconciliation accounts.
  
  
  Data Consistency Check: Run data consistency checks to identify any inconsistencies in the financial data that may be causing the issue.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to perform the transaction that is generating the error.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the version of SAP you are using.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like OBY6 (for defining reconciliation accounts) or FS00 (for managing G/L accounts) to check the configuration.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the EB350 error and implement a solution to resolve it.