How To Fix EB320 - Reversal for document number &1 successful (message nec. due to EMMA/KPI)

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 320

• Message text: Reversal for document number &1 successful (message nec. due to EMMA/KPI)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EB320 - Reversal for document number &1 successful (message nec. due to EMMA/KPI) ?

  The SAP error message EB320 indicates that a reversal for a document number was successful, but there is an additional note stating "message nec. due to EMMA/KPI." This message typically relates to the EMMA (Enterprise Management for Manufacturing and Asset) and KPI (Key Performance Indicator) functionalities within SAP.
  Cause:
  
  Document Reversal: The message indicates that a reversal of a financial document was processed successfully. However, the "message nec." part suggests that there is a non-critical message related to the EMMA/KPI functionalities that may not be directly impacting the reversal but is noteworthy.
  Configuration Issues: There may be configuration settings in the EMMA or KPI modules that are not aligned with the reversal process.
  Data Consistency: The reversal might have caused inconsistencies in the data that are being monitored by EMMA/KPI.
  
  Solution:
  
  Check Configuration: Review the configuration settings for EMMA and KPI to ensure they are set up correctly and are compatible with the reversal process.
  Review Logs: Check the application logs or transaction logs for any additional messages or errors that may provide more context about the issue.
  Data Consistency Check: Perform a data consistency check to ensure that all related documents and entries are in sync after the reversal.
  Consult Documentation: Refer to SAP documentation or notes related to EMMA and KPI for any known issues or additional steps that may need to be taken after a document reversal.
  Contact Support: If the issue persists or if there are significant concerns about the impact of this message, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (Reversal of Document) and others related to EMMA/KPI.
  SAP Notes: Search for SAP Notes that may address this specific error message or provide guidance on handling EMMA/KPI-related issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the EB320 message and ensure that your SAP system operates smoothly after document reversals.