How To Fix EB240 - On-site billing for group &1, billing transaction &2 not activated (CA&3)

EB240 - Overview

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 240

• Message text: On-site billing for group &1, billing transaction &2 not activated (CA&3)

What causes this issue?

No entry has been found in Customizing (table TE556) for on-site billing
group &v1& and billing transaction &v2&. The billing group, however, has
been stored in billing document &v4& of contract account &v3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if, in the meantime, the Customizing for on-site billing has been
changed. If it has, you must reverse and rebill billing document &v4&
so that the Customizing can be used.
If the Customizing has not been changed, contact SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB240 - On-site billing for group &1, billing transaction &2 not activated (CA&3) ?

  The SAP error message EB240 indicates that on-site billing for a specific group and billing transaction has not been activated. This error typically arises in the context of SAP's billing processes, particularly in industries like utilities or services where on-site billing is relevant.
  
  Cause:
  The error message EB240 can occur due to several reasons:
  
  
  Configuration Issues: The on-site billing functionality may not be properly configured in the system. This could be due to missing settings in the billing configuration or the billing group not being activated.
  Missing Authorizations: The user may not have the necessary authorizations to perform on-site billing for the specified group and transaction.
  Incorrect Transaction Type: The billing transaction type being used may not support on-site billing.
  Master Data Issues: There may be issues with the master data related to the billing group or transaction.
  
  
  Solution:
  To resolve the EB240 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for billing in