How To Fix EB239 - No on-site billing information could be determined for contract &1

EB239 - Overview

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 239

• Message text: No on-site billing information could be determined for contract &1

What causes this issue?

The system cannot retrieve any on-site billing information for contract
&v1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Execute a simulation to check whether the contract can be billed
(transaction EASISI, level of processing 'Invoicing Simulation',
simulation type 'Simulation'). If an error occurs here, try to correct
it using the log entries. Transfer the contract again.
If another error occurs, contact SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB239 - No on-site billing information could be determined for contract &1 ?

  The SAP error message EB239, which states "No on-site billing information could be determined for contract &1," typically occurs in the context of billing processes, particularly in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system is unable to find the necessary billing information for the specified contract.
  Causes:
  
  Missing Billing Data: The contract may not have any associated billing data or on-site billing information configured.
  Incorrect Contract Status: The contract might be in a status that does not allow for billing (e.g., inactive or not yet effective).
  
  Configuration Issues: There may be issues with the configuration of billing types or billing plans in the system.
  Data Inconsistencies: There could be inconsistencies or missing entries in the master data related to the contract, such as customer master data or service master data.
  Authorization Issues: The user may not have the necessary authorizations to access the billing