How To Fix EB239 - No on-site billing information could be determined for contract &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 239

• Message text: No on-site billing information could be determined for contract &1

What causes this issue?

The system cannot retrieve any on-site billing information for contract
&v1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Execute a simulation to check whether the contract can be billed
(transaction EASISI, level of processing 'Invoicing Simulation',
simulation type 'Simulation'). If an error occurs here, try to correct
it using the log entries. Transfer the contract again.
If another error occurs, contact SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB239 - No on-site billing information could be determined for contract &1 ?

  The SAP error message EB239, which states "No on-site billing information could be determined for contract &1," typically occurs in the context of billing processes, particularly in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system is unable to find the necessary billing information for the specified contract.
  Causes:
  
  Missing Billing Data: The contract may not have any associated billing data or on-site billing information configured.
  Incorrect Contract Status: The contract might be in a status that does not allow for billing (e.g., inactive or not yet effective).
  Configuration Issues: There may be issues with the configuration of billing types or billing plans in the system.
  Data Inconsistencies: There could be inconsistencies or missing entries in the master data related to the contract, such as customer master data or service master data.
  Authorization Issues: The user may not have the necessary authorizations to access the billing information for the contract.
  
  Solutions:
  
  Check Contract Data: Verify that the contract specified in the error message has the necessary billing information. Ensure that the billing data is correctly maintained in the contract.
  Review Contract Status: Ensure that the contract is active and in a status that allows for billing. If the contract is inactive, it may need to be reactivated.
  Configuration Review: Check the configuration settings for billing types and billing plans in the SAP system. Ensure that they are set up correctly and that the relevant billing information is available.
  Data Consistency Check: Perform a data consistency check to ensure that all necessary master data is complete and accurate. This includes customer and service master data.
  Authorization Check: Ensure that the user has the necessary authorizations to access the billing information for the contract. If not, the user may need to be granted additional permissions.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) to check table structures, or SE16 (Data Browser) to view data in relevant tables.
  Tables to Check: Look into tables such as VBRK (Billing Document: Header Data) and VBRP (Billing Document: Item Data) for billing-related information.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  Documentation: Review SAP documentation for billing processes to ensure that all necessary steps and configurations are followed.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.