How To Fix EB053 - Data inconsistency: Contact SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 053

• Message text: Data inconsistency: Contact SAP

What causes this issue?

You have attempted to cancel IS-U invoicing document &v1&. The document
came from one or more billing documents. The INTOBEL &v2& is mistakenly
already in one of these billing documents.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact SAP and specify the long text.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB053 - Data inconsistency: Contact SAP ?

  The SAP error message EB053, which indicates "Data inconsistency: Contact SAP," typically arises when there is a mismatch or inconsistency in the data within the SAP system. This error can occur in various contexts, such as during the execution of certain transactions, data uploads, or when generating reports.
  Causes of EB053 Error
  
  
  Data Integrity Issues: The most common cause is a lack of consistency in the underlying data. This could be due to incomplete data entries, missing records, or discrepancies between related tables.
  
  
  Custom Developments: If there are custom programs or enhancements in the system, they may not handle data correctly, leading to inconsistencies.
  
  
  System Upgrades or Migrations: Changes in the system, such as upgrades or data migrations, can sometimes lead to inconsistencies if not properly managed.
  
  
  Configuration Errors: Incorrect configuration settings in the system can also lead to data inconsistencies.
  
  
  User Errors: Manual data entry errors or incorrect data uploads can result in inconsistencies.
  
  
  Solutions to EB053 Error
  
  
  Check Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies. Look for missing or incorrect entries.
  
  
  Run Consistency Checks: SAP provides various tools and reports to check for data consistency. For example, you can use transaction code SARA to run archiving checks or other specific reports related to the module you are working with.
  
  
  Review Custom Code: If the error occurs in a custom program, review the code for any logic that may lead to data inconsistencies. Debugging the program may help identify the issue.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, it may be necessary to contact SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce the error, and any relevant logs.
  
  
  User Training: If user errors are a frequent cause, consider providing additional training to users on data entry and system processes.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SARA, and others that can help in diagnosing and resolving data issues.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to the specific module or functionality where the error occurs for additional troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the EB053 error in your SAP system.