How To Fix EASYDMS012 - More than one private folder found

SAP Error Message - Details

• Message type: E = Error

• Message class: EASYDMS -

• Message number: 012

• Message text: More than one private folder found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EASYDMS012 - More than one private folder found ?

  The SAP error message EASYDMS012 ("More than one private folder found") typically occurs in the context of the Document Management System (DMS) when the system encounters multiple private folders for a user, which can lead to confusion about which folder to use for document storage or retrieval.
  Cause:
  The error is usually caused by one of the following scenarios:
  
  Multiple Private Folders: The user has more than one private folder created in the DMS, which violates the expected behavior of having a single private folder per user.
  System Configuration Issues: There may be issues with the configuration of the DMS or user settings that allow for the creation of multiple private folders.
  Data Inconsistencies: There could be inconsistencies in the database or user settings that lead to the system recognizing multiple folders as private.
  
  Solution:
  To resolve the EASYDMS012 error, you can take the following steps:
  
  
  Check for Multiple Private Folders:
  
  Use transaction code CV04N (DMS: Document Management) to check if there are multiple private folders for the user.
  If multiple folders are found, identify the unnecessary ones.
  
  
  
  Delete or Consolidate Folders:
  
  If you find multiple private folders, you may need to delete the redundant ones. Ensure that you back up any important documents before deletion.
  Alternatively, you can consolidate documents into a single private folder if that is feasible.
  
  
  
  User Settings Review:
  
  Review the user settings in the DMS to ensure that the configuration is correct and that the system is set up to allow only one private folder per user.
  
  
  
  Consult with SAP Basis or DMS Administrator:
  
  If you are unable to resolve the issue on your own, consult with your SAP Basis team or DMS administrator. They may need to check the backend settings or database for inconsistencies.
  
  
  
  SAP Notes and Support:
  
  Check for any relevant SAP Notes that may address this specific error. Sometimes, SAP releases patches or notes that provide solutions for known issues.
  If the problem persists, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CV04N (DMS: Document Management) and CV01N (Create Document) for managing documents and folders.
  User Authorizations: Ensure that the user has the appropriate authorizations to manage their private folders.
  Documentation: Review SAP documentation related to DMS for best practices on folder management and user settings.
  
  By following these steps, you should be able to resolve the EASYDMS012 error and ensure that your DMS setup is functioning correctly.