How To Fix EASYDMS014 - Document was not found in the folder hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: EASYDMS -

• Message number: 014

• Message text: Document was not found in the folder hierarchy

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EASYDMS014 - Document was not found in the folder hierarchy ?

  The SAP error message EASYDMS014: Document was not found in the folder hierarchy typically occurs in the context of SAP Document Management System (DMS) when a user attempts to access a document that cannot be located within the specified folder structure. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Incorrect Document ID: The document ID or reference being used to access the document may be incorrect or misspelled.
  Document Deletion: The document may have been deleted or moved to a different folder, making it inaccessible from the original location.
  Folder Structure Changes: Changes in the folder hierarchy or structure may have occurred, leading to the document being in a different location than expected.
  Authorization Issues: The user may not have the necessary permissions to view the document in the specified folder.
  System Errors: There may be underlying system issues or inconsistencies in the DMS configuration.
  
  Solutions:
  
  Verify Document ID: Double-check the document ID or reference you are using to ensure it is correct.
  Search for the Document: Use the search functionality in SAP DMS to locate the document. You can search by various criteria such as document type, description, or other metadata.
  Check Folder Structure: Review the folder hierarchy to see if the document has been moved to a different folder. You may need to navigate through the folder structure to find it.
  Review Authorizations: Ensure that you have the necessary permissions to access the document. If not, contact your system administrator to grant the required access.
  Consult with IT Support: If the document is still not found, or if you suspect a system error, reach out to your IT support team for further investigation. They can check for any system issues or inconsistencies in the DMS setup.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to DMS and the specific error message.
  Documentation: Refer to SAP documentation for DMS to understand the folder structure and document management processes better.
  User Training: Ensure that users are trained on how to properly use the DMS, including how to search for documents and navigate the folder hierarchy.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.