How To Fix EARC389 - No import logs available for the selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: EARC - IS-U: Archiving

• Message number: 389

• Message text: No import logs available for the selection criteria

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EARC389 - No import logs available for the selection criteria ?

  The SAP error message EARC389, which states "No import logs available for the selection criteria," typically occurs when you are trying to access import logs in the SAP system, but there are no logs that match the criteria you have specified. This can happen in various contexts, such as during data imports, transport requests, or other operations that generate logs.
  Causes:
  
  No Import Logs Exist: The most straightforward reason is that there are simply no import logs available for the specified selection criteria (e.g., date range, user, or specific transport request).
  Incorrect Selection Criteria: The criteria you are using to filter the logs may be too restrictive or incorrect, leading to no results being returned.
  Log Deletion: Import logs may have been deleted or purged from the system due to retention policies or manual deletion.
  Authorization Issues: You may not have the necessary authorizations to view the import logs, which could lead to the system not displaying any logs even if they exist.
  
  Solutions:
  
  Check Selection Criteria: Review and adjust the selection criteria you are using to ensure they are correct and not overly restrictive. Try broadening the date range or removing filters to see if any logs appear.
  Verify Log Availability: Confirm that import logs are indeed generated for the operations you are interested in. If you are expecting logs from a recent import, ensure that the import was successful and that logging was enabled.
  Check for Deletion: If you suspect logs may have been deleted, check with your system administrator or the team responsible for system maintenance to see if there are any policies in place that might have led to log deletion.
  Authorization Check: Ensure that you have the necessary authorizations to view import logs. You may need to consult with your SAP security team to verify your access rights.
  Consult SAP Notes: If the issue persists, check the SAP Support Portal for any relevant SAP Notes or updates that might address this specific error message.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you might be using transaction codes like SE01, SE09, or SE10 for transport management, or SLG1 for application logs.
  Log Retention Settings: Review the system settings for log retention to understand how long logs are kept and whether they are subject to automatic deletion.
  SAP Documentation: Refer to the official SAP documentation for more details on import logs and their management.
  
  If you continue to experience issues after trying these solutions, consider reaching out to SAP support for further assistance.