How To Fix EARC322 - Point of delivery service archived


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EARC - IS-U: Archiving

  • Message number: 322

  • Message text: Point of delivery service archived

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EARC322 - Point of delivery service archived ?

    The SAP error message EARC322, which states "Point of delivery service archived," typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when a point of delivery (POD) has been archived and is no longer available for processing in the current system context. This can happen due to data management practices where older or inactive data is archived to improve system performance and manage data volume.

    Cause:

    1. Archiving Process: The point of delivery has been archived as part of a data management strategy. This is often done to comply with data retention policies or to optimize database performance.
    2. Inactive POD: The POD may have been inactive for a certain period, leading to its archiving.
    3. Data Management Policies: The organization may have specific policies in place that dictate when and how data is archived.

    Solution:

    1. Check Archive Status: Verify if the point of delivery is indeed archived. You can do this by checking the archive management transactions in SAP (e.g., SARA).
    2. Restore from Archive: If the POD needs to be accessed, you may need to restore it from the archive. This can typically be done using the archive management tools in SAP.
    3. Review Archiving Policies: If this is a recurring issue, review the archiving policies and procedures to ensure they align with business needs. Adjust the archiving criteria if necessary.
    4. Consult Documentation: Refer to SAP documentation or consult with your SAP Basis or IS-U team for specific steps on how to handle archived data.
    5. Transaction Codes: Use transaction codes like SARA (Archive Administration) to manage archived data.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might provide additional insights or solutions related to this error.
    • Data Retention Policies: Understand your organization’s data retention policies to prevent unexpected archiving of critical data.
    • User Training: Ensure that users are trained on how to handle archived data and understand the implications of archiving on their processes.

    If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with SAP experts who can provide tailored guidance based on your specific system configuration and business processes.

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