How To Fix EARC323 - Point of delivery service deleted according to selection

SAP Error Message - Details

• Message type: E = Error

• Message class: EARC - IS-U: Archiving

• Message number: 323

• Message text: Point of delivery service deleted according to selection

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EARC323 - Point of delivery service deleted according to selection ?

  The SAP error message EARC323 indicates that a point of delivery (POD) service has been deleted based on the selection criteria you provided. This error typically occurs in the context of managing utilities or service-related data in SAP, particularly in modules like SAP IS-U (Industry Solution for Utilities).
  Cause:
  The error can be caused by several factors, including:
  
  Data Deletion: The point of delivery service you are trying to access or manipulate has been deleted from the system.
  Selection Criteria: The selection criteria you used in your transaction may not match any existing POD services, leading to the system indicating that the service has been deleted.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or manage certain POD services, which can lead to confusion regarding their existence.
  Data Consistency Issues: There may be inconsistencies in the database or issues with data integrity that result in the system not being able to find the requested POD service.
  
  Solution:
  To resolve the EARC323 error, you can take the following steps:
  
  
  Verify Data: Check if the point of delivery service you are trying to access still exists in the system. You can do this by using transaction codes like EAM1 (for managing PODs) or EAM2 (for displaying PODs).
  
  
  Review Selection Criteria: Ensure that the selection criteria you are using are correct and that they match the existing POD services. Adjust the criteria if necessary.
  
  
  Check Authorizations: Make sure that you have the appropriate authorizations to access the POD services. If you suspect authorization issues, contact your SAP security administrator.
  
  
  Consult Change Logs: If you have access, check the change logs or audit trails to see if the POD service was deleted recently and by whom. This can provide insights into whether the deletion was intentional or accidental.
  
  
  Data Consistency Check: If you suspect data integrity issues, you may need to run consistency checks or consult with your SAP Basis team to ensure that the database is in a healthy state.
  
  
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to the EARC323 error.
  Documentation: Review SAP documentation related to the IS-U module for more context on managing POD services.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you manage and troubleshoot POD services, such as EAM1, EAM2, and others related to utility management.
  
  By following these steps, you should be able to identify the cause of the EARC323 error and take appropriate action to resolve it.