How To Fix EAMS_BO168 - Related Order &1 is locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EAMS_BO - Business Object Layer

• Message number: 168

• Message text: Related Order &1 is locked by user &2

What causes this issue?

You want to change a maintenance order in which you have created
relationships for the order operations.
At least one of the operations that you have included in the network
belongs to maintenance order &V1&. However, maintenance order &V1& is
currently being changed by user &V2& and is therefore locked.

System Response

Since there is a relationship to at least one operation of order &V1&
the system does not allow you to change the current maintenance order.

How to fix this error?

You can change the current maintenance order as soon as order &V1& is no
longer locked.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EAMS_BO168 - Related Order &1 is locked by user &2 ?

  The SAP error message EAMS_BO168 indicates that a related order is locked by another user. This typically occurs in the context of maintenance orders, production orders, or other transactional processes where multiple users may attempt to access or modify the same order simultaneously.
  Cause:
  
  User Locking: The order is currently being edited or processed by another user, which prevents other users from making changes to it.
  System Locking: The system may have locked the order due to a transaction that is still in progress or has not been completed.
  Long-running Transactions: If a user is taking a long time to complete their transaction, it can lead to locks that affect other users.
  Background Jobs: Sometimes, background jobs that are processing data related to the order can also cause locks.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their transaction and then try again.
  Identify the Lock: Use transaction code SM12 to check for locks. You can see which user is holding the lock and the details of the locked object.
  Contact the User: If you identify the user who has locked the order, you can contact them to see if they can release the lock.
  Release the Lock: If necessary and if you have the appropriate authorizations, you can manually release the lock using transaction code SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the order.
  Check for Background Jobs: Use transaction code SM37 to check if there are any background jobs that might be locking the order. If you find any, you may need to wait for them to complete or contact the job owner.
  Review System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration and user access patterns to minimize locking issues.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: Display and manage locks.
  SM37: Monitor background jobs.
  SE11: Check the data dictionary for the relevant tables.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to locking behavior in your specific version of SAP.
  User Training: Ensure that users are trained on how to properly complete transactions to minimize the time locks are held.
  
  By following these steps, you should be able to resolve the EAMS_BO168 error and understand the underlying causes of the locking issue.