How To Fix EAMS_BO027 - Cause does not exist to notification &1, item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EAMS_BO - Business Object Layer

• Message number: 027

• Message text: Cause does not exist to notification &1, item &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EAMS_BO027 - Cause does not exist to notification &1, item &2 ?

  The SAP error message EAMS_BO027, which states "Cause does not exist to notification &1, item &2," typically occurs in the context of the SAP Plant Maintenance (PM) or Asset Management (AM) modules. This error indicates that the system is unable to find a valid cause for a specific notification or item in the maintenance notification.
  Cause:
  
  Missing Cause Code: The cause code that is being referenced in the notification does not exist in the system. This could happen if the cause code was deleted or never created.
  Incorrect Configuration: The configuration settings for the cause codes may not be properly set up in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that link notifications to their causes.
  
  Solution:
  
  
  Check Cause Code: Verify that the cause code you are trying to use is correctly defined in the system. You can do this by navigating to the relevant configuration settings in SAP:
  
  Use transaction code SPRO to access the configuration settings.
  Navigate to Plant Maintenance and Customer Service > Maintenance and Service Processing > Notification > Define Causes.
  Ensure that the cause code exists and is active.
  
  
  
  Create Missing Cause Code: If the cause code does not exist, you may need to create it. Ensure that you have the necessary authorizations to do so.
  
  
  Check Notification Data: Review the notification and ensure that all required fields are filled out correctly. Look for any discrepancies in the notification item that might lead to this error.
  
  
  Data Consistency Check: Run a consistency check on the relevant tables to ensure that there are no missing or inconsistent entries. This may involve checking the database tables related to notifications and causes.
  
  
  Consult Documentation: If you are unsure about the cause codes or how to configure them, refer to the SAP documentation or help resources for guidance.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification) to manage notifications effectively.
  User Authorizations: Ensure that you have the necessary authorizations to create or modify cause codes and notifications.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
  
  By following these steps, you should be able to resolve the EAMS_BO027 error and ensure that your notifications are properly linked to their causes.