How To Fix EAM_SERVPROC002 - Material &1 is not a procured service; refer to "Material" section


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EAM_SERVPROC - Messages for Simplified Service Procurement in EAM

  • Message number: 002

  • Message text: Material &1 is not a procured service; refer to "Material" section

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  • What causes this issue?

    You want to enter a material on the <LS>Services</> tab page. However,
    this material is not a procured service.

    System Response

    The system accepts the entry. However, the entry may not be visible on
    the current screen.

    How to fix this error?

    Navigate to the <LS>Materials</> section of the application to verify
    that the material was added correctly.

    Procedure for System Administrators

    You can customize the <LS>Components</> tab page so that it includes
    both material and services.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EAM_SERVPROC002 - Material &1 is not a procured service; refer to "Material" section ?

    The SAP error message EAM_SERVPROC002 indicates that the material you are trying to use is not recognized as a procured service in the system. This typically occurs in the context of the Enterprise Asset Management (EAM) module when you are attempting to create or process a service order or maintenance order that involves a service material.

    Cause:

    1. Material Master Configuration: The material in question is not set up as a service material in the Material Master. It may be defined as a non-service material or not defined at all.
    2. Service Type: The material may not be classified under the appropriate service type that allows it to be procured.
    3. Missing Procurement Data: The procurement data for the material may be incomplete or missing, which prevents the system from recognizing it as a service that can be procured.

    Solution:

    1. Check Material Master:

      • Go to the Material Master (transaction code MM03).
      • Enter the material number and check the views related to purchasing and basic data.
      • Ensure that the material is defined as a service material. You can do this by checking the "Material Type" and ensuring it is set to a type that allows for services (e.g., "DIEN" for services).
    2. Update Material Master:

      • If the material is not set up correctly, you may need to create or update the material master record (transaction code MM01 or MM02).
      • Ensure that the relevant fields for procurement and service are filled out correctly.
    3. Check Service Master:

      • If applicable, check the Service Master (transaction code AC03) to ensure that the service is defined correctly and linked to the material.
    4. Review Configuration:

      • If you have the necessary authorizations, review the configuration settings in the IMG (Implementation Guide) under Materials Management > Purchasing > Service Master to ensure that the service types are correctly defined.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed information on setting up service materials and the specific requirements for procurement.

    Related Information:

    • Transaction Codes:
      • MM03: Display Material Master
      • MM01: Create Material Master
      • MM02: Change Material Master
      • AC03: Display Service Master
    • Material Types: Familiarize yourself with the different material types in SAP and their characteristics, especially those related to services.
    • User Roles: Ensure that you have the necessary permissions to view and edit material master records.

    If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in EAM or Materials Management for further assistance.

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