How To Fix EA836 - Archive information for archive & could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: EA - IDoc Basis Messages

• Message number: 836

• Message text: Archive information for archive & could not be read

What causes this issue?

The system tried internally to read the information relating to the
current archive. This was not possible. There is probably an internal
error in the archiving programs.

System Response

When creating an IDoc status record, the appropriate data about the
current archive cannot be updated.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EA836 - Archive information for archive & could not be read ?

  The SAP error message EA836, which states "Archive information for archive & could not be read," typically indicates that the system is unable to access or read the archive information for a specific archive object. This can occur for various reasons, including issues with the archive file, configuration problems, or database inconsistencies.
  Causes:
  
  Missing Archive Files: The archive files may have been deleted or moved from their expected location.
  Incorrect Archive Path: The path to the archive files may be incorrectly configured in the system settings.
  Database Issues: There may be inconsistencies or corruption in the database that stores the archive information.
  Authorization Issues: The user may not have the necessary permissions to access the archive information.
  Configuration Errors: The archive object may not be properly configured in the SAP system.
  
  Solutions:
  
  Check Archive Files: Verify that the archive files exist in the expected directory. If they are missing, you may need to restore them from a backup.
  Verify Archive Path: Check the configuration settings for the archive object in transaction code SARA. Ensure that the path to the archive files is correct.
  Database Consistency Check: Run database consistency checks to identify and resolve any issues. You can use transaction codes like DB02 or DBACOCKPIT for monitoring.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the archive information. You may need to adjust roles or permissions.
  Reconfigure Archive Object: If the archive object is not configured correctly, you may need to reconfigure it in transaction SARA. This may involve redefining the archive settings or re-creating the archive object.
  Check Archive Logs: Review the archive logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: 
  
  SARA: Archive Administration
  SARI: Archive Information
  SAD1: Archive Deletion
  
  
  SAP Notes: Check SAP Notes related to archiving issues for specific guidance and patches. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review the SAP documentation on archiving to ensure that you are following best practices for archiving and managing archive files.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.