How To Fix E_ACTION024 - Employee No: &1 is not active. Separation Request cannot be raised.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: E_ACTION - E-Actions

  • Message number: 024

  • Message text: Employee No: &1 is not active. Separation Request cannot be raised.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message E_ACTION024 - Employee No: &1 is not active. Separation Request cannot be raised. ?

    The SAP error message E_ACTION024 indicates that the employee number specified is not active in the system, which prevents the creation of a separation request. This error typically arises in the context of Human Capital Management (HCM) or Employee Self-Service (ESS) modules when trying to process employee-related actions.

    Cause:

    1. Inactive Employee Record: The employee record may have been terminated or marked as inactive in the system.
    2. Data Entry Error: The employee number entered may be incorrect or may not exist in the system.
    3. Time Constraints: The employee may be within a time frame where they are not considered active (e.g., during a leave of absence).
    4. Organizational Changes: Changes in the organizational structure or employee status may have led to the employee being marked as inactive.

    Solution:

    1. Verify Employee Status:

      • Check the employee's status in the SAP system. You can do this by navigating to the relevant infotype (e.g., IT0000 - Actions, IT0001 - Organizational Assignment) to see if the employee is marked as active.
    2. Reactivate Employee:

      • If the employee is indeed inactive and should be active, you may need to reactivate their record. This typically involves creating a new action to change their status back to active.
    3. Correct Employee Number:

      • Ensure that the employee number entered is correct. Double-check for any typographical errors.
    4. Consult with HR:

      • If you are unsure about the employee's status or the necessary actions to take, consult with your HR department or system administrator for guidance.
    5. Review Organizational Changes:

      • If there have been recent changes in the organization, ensure that the employee's record reflects the current structure and status.

    Related Information:

    • Transaction Codes: You may use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check and update employee records.
    • Infotypes: Familiarize yourself with relevant infotypes such as IT0000 (Actions), IT0001 (Organizational Assignment), and IT0002 (Personal Data) to understand the employee's status.
    • Authorization: Ensure that you have the necessary authorizations to view and modify employee records in SAP.

    If the issue persists after checking these aspects, it may be necessary to involve your SAP support team or technical team to investigate further.

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