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How To Fix E9277 - Payment class required for different service and invoicing service prov.


E9277 - Overview

  • Message type: E = Error

  • Message class: E9 - General IS-U Error Messages

  • Message number: 277

  • Message text: Payment class required for different service and invoicing service prov.

  • Show details Hide details
  • What causes this issue?

    If the service provider and the invoicing service provider differ from
    each other, a payment class is required.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Enter a payment class.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


E9277 - Details

  • The SAP error message E9277, which states "Payment class required for different service and invoicing service prov.," typically occurs in the context of billing and invoicing processes within SAP, particularly in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there is a mismatch or missing configuration related to the payment class for the services being invoiced.
    
    Cause: Missing Payment Class Configuration: The payment class for the service being invoiced is not defined in the system. Inconsistent Service and Payment Class: The service being billed does not have a corresponding payment class that matches the invoicing service provider. Incorrect Service Provider Settings: The service provider settings may not be correctly configured to handle the payment class for the specific service.
    Solution: Check Payment Class Configuration: Navigate to the configuration settings for payment classes in SAP. Ensure that the payment class is defined for the service in question. If it is missing,

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