How To Fix E9278 - Invalid entry for customer fields for device information record

E9278 - Overview

• Message type: E = Error

• Message class: E9 - General IS-U Error Messages

• Message number: 278

• Message text: Invalid entry for customer fields for device information record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message E9278 - Invalid entry for customer fields for device information record ?

  The SAP error message E9278, which states "Invalid entry for customer fields for device information record," typically occurs when there is an issue with the data entered in the customer fields of a device information record (DIR) in the SAP system. This error can arise in various contexts, such as when creating or updating device information records in the SAP IS-U (Industry Solution for Utilities) module.
  Causes:
  
  Invalid Data Entry: The data entered in the customer fields may not conform to the expected format or value range. This could include incorrect data types, invalid characters, or values that do not meet predefined criteria.
  Missing Required Fields: Some customer fields may be mandatory, and if they are left blank or not filled out correctly, the system will throw this error.
  
  Configuration Issues: There may be issues with the configuration of the customer fields in the device information record, such as incorrect field settings or data