How To Fix E9266 - SD pickup address &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: E9 - General IS-U Error Messages

  • Message number: 266

  • Message text: SD pickup address &1 does not exist

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message E9266 - SD pickup address &1 does not exist ?

    The SAP error message E9266, which states "SD pickup address &1 does not exist," typically occurs in the Sales and Distribution (SD) module when the system is unable to find a valid pickup address for a delivery or shipment. This can happen for various reasons, including configuration issues or missing master data.

    Causes:

    1. Missing Address Data: The pickup address specified in the delivery or shipment document does not exist in the system.
    2. Incorrect Configuration: The configuration for the shipping point or the relevant master data may not be set up correctly.
    3. Data Inconsistency: There may be inconsistencies in the master data, such as the customer or vendor address not being properly maintained.
    4. Transport Layer Issues: If the transport layer is not correctly defined, it may lead to issues in determining the pickup address.

    Solutions:

    1. Check Address Master Data:

      • Go to the relevant master data (e.g., customer master, vendor master) and verify that the pickup address is correctly maintained.
      • Ensure that the address is active and not marked for deletion.
    2. Verify Shipping Point Configuration:

      • Check the configuration of the shipping point in the SAP system. Ensure that the shipping point is correctly assigned to the relevant plant and that the address is maintained.
      • Use transaction code SPRO to navigate to the configuration settings for shipping points.
    3. Maintain Address in Delivery:

      • If the address is missing in the delivery document, you can manually enter or update the pickup address in the delivery document.
      • Use transaction code VL02N to change the delivery and enter the correct pickup address.
    4. Check for Data Consistency:

      • Run consistency checks on the master data to ensure that there are no discrepancies that could lead to this error.
      • Use transaction codes like SE16 to check the relevant tables for any inconsistencies.
    5. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction codes you were using.

    Related Information:

    • Transaction Codes:
      • VL01N (Create Outbound Delivery)
      • VL02N (Change Outbound Delivery)
      • SPRO (SAP Reference IMG for configuration)
    • Master Data Tables:
      • KNA1 (Customer Master)
      • LFA1 (Vendor Master)
      • ADR6 (Address Data)
    • Documentation: Review the SAP Help Portal for documentation related to Sales and Distribution and address management.

    By following these steps, you should be able to identify and resolve the issue related to the E9266 error message in SAP.

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