How To Fix E9264 - SD sold-to-party &1 does not exist

E9264 - Overview

• Message type: E = Error

• Message class: E9 - General IS-U Error Messages

• Message number: 264

• Message text: SD sold-to-party &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message E9264 - SD sold-to-party &1 does not exist ?

  The SAP error message E9264 indicates that the sold-to party (customer) specified in a sales document does not exist in the system. This error typically occurs in the Sales and Distribution (SD) module when trying to create or process sales orders, quotations, or other related documents.
  
  Cause:
  
  Non-Existent Customer: The sold-to party (customer) number provided does not exist in the customer master data.
  Incorrect Customer Number: There may be a typo or incorrect entry in the customer number field.
  Customer Status: The customer may be marked as inactive or blocked in the system.
  Data Synchronization Issues: If the customer data is maintained in a different system or environment, there may be synchronization issues.
  Organizational Data: The customer may not be assigned to the relevant sales area (sales organization, distribution channel, and division).
  
  
  Solution:
  
  
  Verify Customer Existence:
  
  Use transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to check if the sold-to party exists in the system.
  Ensure