How To Fix E7502 - No reference object is required for service &1 in planning plant &2

SAP Error Message - Details

• Message type: E = Error

• Message class: E7 - IS-U master data

• Message number: 502

• Message text: No reference object is required for service &1 in planning plant &2

What causes this issue?

No reference object is required for a service &1 in the planning plant
&2.

System Response

The order is generated without a reference object.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message E7502 - No reference object is required for service &1 in planning plant &2 ?

  The SAP error message E7502 "No reference object is required for service &1 in planning plant &2" typically occurs in the context of service management or service order processing within SAP. This error indicates that the system expects a reference object (such as a material, equipment, or functional location) to be associated with the service in the specified planning plant, but none is found.
  Cause:
  
  Missing Reference Object: The service you are trying to process does not have a reference object defined in the system.
  Configuration Issues: The service might not be properly configured in the system, or the planning plant settings may not be correctly set up.
  Service Master Data: The service master data may not be complete or may not have the necessary associations with the planning plant.
  Incorrect Service Order Type: The service order type being used may not require a reference object, leading to a mismatch.
  
  Solution:
  
  
  Check Service Master Data:
  
  Go to the service master data and ensure that the service in question has the necessary reference object defined.
  You can check this in transaction AC03 (Display Service Master) or AC02 (Change Service Master).
  
  
  
  Review Planning Plant Configuration:
  
  Ensure that the planning plant is correctly configured to handle the service. This includes checking the settings in the configuration for service management.
  Use transaction SPRO to navigate to the relevant configuration settings.
  
  
  
  Verify Service Order Type:
  
  Check if the service order type you are using is appropriate for the service being processed. Some order types may not require a reference object.
  You can check this in the configuration settings for order types.
  
  
  
  Create or Update Reference Object:
  
  If a reference object is indeed required, create or update the reference object in the system. This could involve creating a material, equipment, or functional location that is relevant to the service.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to service management for additional insights on how to properly set up services and their reference objects.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Service Order), IW32 (Change Service Order), and IW33 (Display Service Order).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify service master data and service orders.
  
  By following these steps, you should be able to resolve the E7502 error and ensure that your service management processes function smoothly.