How To Fix E7098 - Customer &1 already exists (number range object &3, number range &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: E7 - IS-U master data

• Message number: 098

• Message text: Customer &1 already exists (number range object &3, number range &2)

What causes this issue?

You have attempted to create a ship-to party with the number &v1&. There
is already a customer in the <LS>Sales and Distribution</> (SD)
component with the same number. The system assigned number range &v2& of
the business partner to that number.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message E7098 - Customer &1 already exists (number range object &3, number range &2) ?

  The SAP error message E7098 indicates that there is an attempt to create a customer record with a customer number that already exists in the system. This error is related to the number range object and number range assigned to customer master records.
  Cause:
  
  
  Duplicate Customer Number: The primary cause of this error is that the customer number you are trying to create already exists in the system. This can happen if:
  
  You are manually entering a customer number that is already in use.
  The system is configured to use a specific number range that has already been exhausted or is incorrectly set up.
  There is a mistake in the configuration of the number range object for customers.
  
  
  
  Number Range Configuration: The number range object and number range might not be properly configured, leading to conflicts when creating new customer records.
  
  
  Solution:
  
  
  Check Existing Customers: 
  
  Verify if the customer number you are trying to create already exists in the system. You can do this by using transaction codes like XD03 (Display Customer) or SE16 (Data Browser) to check the customer master data.
  
  
  
  Use a Different Customer Number: 
  
  If the customer number is already in use, you will need to choose a different number that is not currently assigned to any customer.
  
  
  
  Review Number Range Configuration:
  
  Go to transaction SNRO (Number Range Objects) and check the configuration for the number range object related to customers (usually CUST or similar).
  Ensure that the number range is correctly defined and that there are available numbers in the range.
  
  
  
  Adjust Number Range:
  
  If the number range is exhausted, you may need to extend the number range or create a new number range. This can be done in transaction SNRO by adjusting the intervals for the number range object.
  
  
  
  Consult with SAP Basis or Functional Team:
  
  If you are unsure about how to proceed with the number range configuration or if you do not have the necessary authorizations, consult with your SAP Basis or functional team for assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer
  XD03: Display Customer
  SNRO: Number Range Objects
  SE16: Data Browser
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on number range management and customer master data management.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to number ranges and customer creation.
  
  
  By following these steps, you should be able to resolve the E7098 error and successfully create the customer record in SAP.