How To Fix E7097 - Grouping (number range &1) and reference customer &2 do not correspond

SAP Error Message - Details

• Message type: E = Error

• Message class: E7 - IS-U master data

• Message number: 097

• Message text: Grouping (number range &1) and reference customer &2 do not correspond

What causes this issue?

When you specify a reference customer, a customer is created in the
background for the business partner with the same number in the
<LS>Sales and Distribution</> (SD) application component. The number
must be inside the number range interval relevant to the customer in
SD.
You determine this interval from the account group of the reference
customer using table T077D (Customer Account Groups) in Customizing for
Financial Accounting

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a different grouping or a different reference customer.
In addition, check the number range for the objects DEBITOR and
BU_PARTNER.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message E7097 - Grouping (number range &1) and reference customer &2 do not correspond ?

  The SAP error message E7097 indicates a mismatch between the grouping of a number range and a reference customer. This typically occurs in scenarios where number ranges are defined for specific customer groups or categories, and the system is unable to find a valid association between the number range and the reference customer.
  Cause:
  
  Configuration Issues: The number range configuration for the customer group may not be set up correctly. This can happen if the number range is not assigned to the correct customer grouping or if the reference customer does not belong to the expected group.
  Data Inconsistencies: There may be inconsistencies in the master data where the customer is assigned to a different group than what the number range expects.
  Missing Assignments: The number range may not be assigned to the customer grouping in the configuration settings.
  
  Solution:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects) and check the configuration for the number range object related to customers.
  Ensure that the number range is correctly assigned to the appropriate customer grouping.
  
  
  
  Verify Customer Master Data:
  
  Use transaction code XD03 (Display Customer) or FD03 (Display Customer - Company Code) to check the details of the reference customer.
  Ensure that the customer is assigned to the correct customer group that corresponds to the number range.
  
  
  
  Adjust Assignments:
  
  If the customer is in the wrong group, you may need to change the customer group in the customer master data using transaction code XD02 or FD02.
  If the number range is not assigned to the correct group, you may need to adjust the configuration in the number range settings.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP Basis or functional consultant for specific configuration steps related to number ranges and customer groupings.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that the error no longer occurs when trying to create or modify the customer record.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SNRO: Number Range Objects
  XD03: Display Customer
  FD03: Display Customer - Company Code
  XD02: Change Customer
  FD02: Change Customer - Company Code
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on number range configuration.
  
  
  User Roles: Ensure that you have the necessary authorizations to make changes to customer master data and number range configurations.
  
  
  By following these steps, you should be able to resolve the E7097 error and ensure that the number range and customer groupings are correctly aligned in your SAP system.