How To Fix E1215 - Partner does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: E1 - Messages for IDoc Basis

  • Message number: 215

  • Message text: Partner does not exist

  • Show details Hide details
  • What causes this issue?

    You want to change a partner who no longer exists. This situation can
    occur if another user has deleted the data in the meantime. For
    performance reasons the list of all partners is read at the start of
    the transaction and is not refreshed at runtime. In order to get the
    current partner overview, you must restart the transaction.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message E1215 - Partner does not exist ?

    The SAP error message E1215, which states "Partner does not exist," typically occurs in scenarios involving partner functions in various SAP modules, such as Sales and Distribution (SD), Customer Relationship Management (CRM), or others where partner data is relevant. This error indicates that the system cannot find the specified partner (customer, vendor, etc.) in the database.

    Causes:

    1. Incorrect Partner Number: The partner number entered may be incorrect or mistyped.
    2. Partner Not Created: The partner (customer, vendor, etc.) has not been created in the system.
    3. Data Inconsistency: There may be inconsistencies in the master data, such as missing or incomplete records.
    4. Inactive Partner: The partner may exist but is marked as inactive or blocked.
    5. Authorization Issues: The user may not have the necessary authorizations to view or access the partner data.

    Solutions:

    1. Verify Partner Number: Check the partner number for any typos or errors. Ensure that the correct number is being used.
    2. Create Partner: If the partner does not exist, create the partner in the relevant master data transaction (e.g., using transaction codes like XD01 for customers or MK01 for vendors).
    3. Check Partner Status: If the partner exists, verify that it is active and not blocked. You can check this in the partner master data.
    4. Data Consistency Check: Run data consistency checks to ensure that all necessary partner data is complete and correct.
    5. Authorization Check: Ensure that the user has the necessary authorizations to access the partner data. This may involve checking roles and permissions in the user profile.
    6. Use Transaction Codes: Use relevant transaction codes to check the partner data:
      • For Customers: XD03 (Display Customer)
      • For Vendors: MK03 (Display Vendor)

    Related Information:

    • Transaction Codes: Familiarize yourself with the relevant transaction codes for managing partner data.
    • Master Data Management: Understand the importance of maintaining accurate and complete master data in SAP.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to SAP documentation for detailed information on partner functions and their configuration.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.

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