How To Fix E1214 - The display could not be updated

SAP Error Message - Details

• Message type: E = Error

• Message class: E1 - Messages for IDoc Basis

• Message number: 214

• Message text: The display could not be updated

What causes this issue?

The display could not be refreshed. The error occurred when method &v1&
was called. Exception &v2& was triggered.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message E1214 - The display could not be updated ?

  The SAP error message E1214, "The display could not be updated," typically occurs when there is an issue with the user interface or the way the system is trying to refresh or update the display. This can happen for various reasons, including:
  Causes:
  
  Network Issues: Temporary network disruptions can prevent the SAP GUI from communicating effectively with the application server.
  Session Timeout: If the user session has timed out, the system may not be able to update the display.
  SAP GUI Issues: Problems with the SAP GUI installation or configuration can lead to display update failures.
  Application Errors: Errors in the underlying application logic or data inconsistencies can also trigger this message.
  Resource Limitations: Insufficient system resources (like memory or CPU) on the client or server side can cause display issues.
  
  Solutions:
  
  Refresh the Session: Try refreshing the session or logging out and back into the SAP system. This can often resolve temporary issues.
  Check Network Connection: Ensure that your network connection is stable and that there are no interruptions.
  Update SAP GUI: Make sure you are using the latest version of the SAP GUI. Sometimes, bugs in older versions can cause display issues.
  Clear Cache: Clear the SAP GUI cache. This can sometimes resolve display issues caused by corrupted cache files.
  Check for System Messages: Look for any other error messages or logs that might provide more context about the issue.
  Contact IT Support: If the problem persists, it may be necessary to contact your IT support team or SAP Basis team for further investigation.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to E1214. SAP frequently updates their knowledge base with solutions for common errors.
  System Logs: Review system logs (transaction SM21) for any related errors that occurred around the same time as the E1214 message.
  Transaction Codes: Use transaction codes like ST22 (dump analysis) or SM37 (job monitoring) to check for any background job failures or dumps that might be related to the issue.
  
  If the problem continues after trying these solutions, it may require deeper investigation by SAP support or your organization's technical team.