How To Fix E0364 - EDI: Work item '&' generated or started

SAP Error Message - Details

• Message type: E = Error

• Message class: E0 - SAP EDI messages

• Message number: 364

• Message text: EDI: Work item '&' generated or started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message E0364 - EDI: Work item '&' generated or started ?

  The SAP error message E0364, which states "EDI: Work item '&' generated or started," typically relates to issues in the Electronic Data Interchange (EDI) process within SAP. This message indicates that a work item has been created or started for processing an EDI document, but it may not have been processed successfully.
  Cause:
  
  Configuration Issues: There may be misconfigurations in the EDI settings, such as partner profiles, message types, or output types.
  Communication Problems: Issues with the communication channel, such as network problems or incorrect settings in the communication method (e.g., FTP, HTTP).
  Data Issues: The data being sent or received may not meet the required format or standards, leading to processing errors.
  System Errors: There could be underlying system errors or issues with the SAP application that prevent the work item from being processed correctly.
  
  Solution:
  
  Check Partner Profiles: Ensure that the partner profiles (WE20) are correctly configured for the EDI partner involved. Verify that the message types and output types are set up correctly.
  Review EDI Configuration: Check the EDI configuration settings in transaction codes like WE21 (Port Definition) and WE30 (IDoc Types) to ensure they are correctly defined.
  Monitor EDI Messages: Use transaction WE02 or WE05 to monitor the status of EDI messages. Look for any error messages or statuses that indicate why the work item was generated.
  Check Logs: Review the application logs (transaction SLG1) for any related error messages that could provide more context on the issue.
  Data Validation: Validate the data being sent or received to ensure it adheres to the expected format and standards.
  Communication Check: Verify the communication settings and ensure that the network connection is stable and correctly configured.
  Consult Documentation: Refer to SAP documentation or support notes related to EDI processing for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as WE20 (Partner Profiles), WE21 (Ports), WE02/WE05 (IDoc Monitoring), and SLG1 (Application Log).
  SAP Notes: Check SAP Notes for any updates or patches related to EDI processing that may address known issues.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to identify the cause of the E0364 error and implement a solution to resolve it.