How To Fix DV474 - Job ID &1: Event &2 could not be reset (&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: DV - EHS: Messages for Report Shipping

• Message number: 474

• Message text: Job ID &1: Event &2 could not be reset (&3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DV474 - Job ID &1: Event &2 could not be reset (&3) ?

  The SAP error message DV474 indicates that a specific job event could not be reset. This error typically occurs in the context of background processing or job scheduling within the SAP system. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Cause:
  
  Job Status: The job may be in a status that does not allow it to be reset. For example, if the job has already been completed or canceled, it may not be possible to reset the event.
  Event Dependencies: The event that you are trying to reset may have dependencies that are not met, or it may be linked to other jobs that are still running or in a different state.
  Authorization Issues: The user attempting to reset the event may not have the necessary authorizations to perform this action.
  System Lock: There may be a system lock or inconsistency in the job scheduling table that prevents the reset from occurring.
  
  Solution:
  
  Check Job Status: Use transaction code SM37 to check the status of the job. Ensure that the job is in a state that allows for resetting the event.
  Review Event Dependencies: Investigate if there are any dependent jobs or events that need to be addressed before resetting the event. You can use transaction SM62 to check for events and their statuses.
  Authorization Check: Ensure that the user has the necessary authorizations to reset the job event. You may need to consult with your SAP security team to verify this.
  Manual Reset: If the system allows, you can try to manually reset the job or event using transaction SM37 or SM62. If the event is part of a job chain, consider resetting the entire job chain.
  System Consistency Check: If the issue persists, you may need to perform a consistency check on the job scheduling tables. This may require technical support from your SAP Basis team.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes can provide patches or additional guidance on resolving specific issues.
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Monitor Background Jobs
  SM62: Event Management
  SM36: Define Background Job
  
  
  Documentation: Refer to SAP Help documentation for background processing and job scheduling for more detailed information on managing jobs and events.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem continues after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.