How To Fix DV472 - Job ID &1: Error when deleting locks (module &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: DV - EHS: Messages for Report Shipping

• Message number: 472

• Message text: Job ID &1: Error when deleting locks (module &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DV472 - Job ID &1: Error when deleting locks (module &2) ?

  The SAP error message DV472 indicates that there was an issue when attempting to delete locks associated with a specific job. This error typically occurs in the context of background processing or job scheduling in SAP systems. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Lock Table Issues: The error may arise due to problems with the lock table in the database. If the lock entries are corrupted or if there are inconsistencies, the system may fail to delete the locks.
  Job Termination: If a job was terminated unexpectedly or if there was a failure during its execution, the locks associated with that job may not be released properly.
  Database Issues: There could be underlying database issues that prevent the proper handling of locks.
  Authorization Issues: The user or process attempting to delete the locks may not have the necessary authorizations to perform this action.
  
  Solution:
  
  Check Job Status: Verify the status of the job associated with the Job ID mentioned in the error message. If the job is still running or in a failed state, you may need to address that first.
  Manual Lock Deletion: If you have the necessary authorizations, you can manually delete the locks using transaction code SM12. Look for the locks associated with the job and delete them if they are no longer needed.
  Check for System Errors: Review the system logs (transaction SM21) for any related errors that might provide more context on why the lock deletion failed.
  Database Consistency Check: If you suspect database issues, consider running consistency checks or consulting with your database administrator to ensure that the database is functioning correctly.
  Restart the Job: If the job is in a failed state, you may need to restart it after resolving any underlying issues.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for errors.
  SM37: To monitor job status and history.
  
  
  Documentation: Refer to SAP Notes and documentation related to job scheduling and lock management for more detailed troubleshooting steps.
  System Performance: Regularly monitor system performance and job execution to prevent similar issues in the future.
  
  By following these steps, you should be able to diagnose and resolve the DV472 error in your SAP system.