How To Fix DV378 - Error occurred when creating the spool request

SAP Error Message - Details

• Message type: E = Error

• Message class: DV - EHS: Messages for Report Shipping

• Message number: 378

• Message text: Error occurred when creating the spool request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DV378 - Error occurred when creating the spool request ?

  The SAP error message DV378, which states "Error occurred when creating the spool request," typically indicates an issue with the spool system in SAP. This error can arise due to various reasons, including configuration issues, system resource limitations, or problems with the printer settings. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in SAP, or the printer settings may be incorrect.
  Spool Server Issues: The spool server may be down or not functioning correctly.
  Insufficient System Resources: There may not be enough memory or disk space available for the spool request to be processed.
  User Authorization: The user may not have the necessary authorizations to create a spool request.
  Spool Request Limitations: There may be limitations on the number of spool requests that can be created simultaneously.
  Network Issues: If the printer is networked, there may be connectivity issues between the SAP system and the printer.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction SPAD (Spool Administration) and verify the printer settings.
  Ensure that the printer is defined correctly and is active.
  
  
  
  Check Spool Server Status:
  
  Use transaction SP01 to check the status of the spool requests and see if there are any errors.
  Ensure that the spool server is running and properly configured.
  
  
  
  Monitor System Resources:
  
  Check the system's memory and disk space to ensure there are sufficient resources available.
  Use transaction SM50 to monitor the work processes and see if any are stuck or overloaded.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to create spool requests. This can be checked in transaction SU53 or by reviewing the user's roles.
  
  
  
  Check for Spool Request Limits:
  
  Review the configuration settings for spool requests to see if there are any limits set that might be causing the issue.
  
  
  
  Network Connectivity:
  
  If using a network printer, check the network connection and ensure that the printer is reachable from the SAP system.
  
  
  
  Review SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  SM50: Work Process Overview
  SU53: Authorization Check
  
  
  
  SAP Notes: Always check for the latest SAP Notes related to spool issues, as they may provide specific fixes or patches.
  
  
  Logs: Review system logs (transaction SM21) for any additional error messages that may provide more context about the issue.
  
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.