How To Fix DV379 - Error occurred when determining the shipping object

SAP Error Message - Details

• Message type: E = Error

• Message class: DV - EHS: Messages for Report Shipping

• Message number: 379

• Message text: Error occurred when determining the shipping object

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DV379 - Error occurred when determining the shipping object ?

  The SAP error message DV379, which states "Error occurred when determining the shipping object," typically occurs in the context of logistics and shipping processes within the SAP system. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes of DV379 Error
  
  
  Missing or Incorrect Data: The shipping object (such as a delivery or shipment) may not be correctly defined or may be missing required data. This can include missing shipping points, delivery dates, or other critical information.
  
  
  Configuration Issues: There may be configuration issues in the shipping or logistics modules. This could involve incorrect settings in the shipping point determination or transportation management.
  
  
  Master Data Issues: Problems with master data, such as customer master records, material master records, or vendor master records, can lead to this error. For example, if a shipping point is not assigned to a customer or material, the system may not be able to determine the shipping object.
  
  
  System Errors or Bugs: Occasionally, system bugs or errors in the SAP environment can lead to unexpected behavior, including this error message.
  
  
  Authorization Issues: Lack of proper authorizations for the user trying to perform the shipping action can also lead to this error.
  
  
  Solutions to DV379 Error
  
  
  Check Master Data: Verify that all relevant master data (customer, material, vendor) is complete and correctly configured. Ensure that shipping points are assigned properly.
  
  
  Review Configuration Settings: Check the configuration settings for shipping point determination and ensure that they are set up correctly. This includes reviewing the settings in the SPRO transaction for logistics execution.
  
  
  Analyze the Delivery Document: If the error occurs during the processing of a delivery document, check the delivery for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  
  
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring. This may require the assistance of a technical consultant.
  
  
  Check User Authorizations: Ensure that the user has the necessary authorizations to perform the shipping action. This can be checked in the user roles and profiles.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates that fix known issues.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VL03N (Display Outbound Delivery) to troubleshoot the delivery process.
  Logistics Execution: Understanding the logistics execution process in SAP can help in identifying where the error might be occurring.
  Documentation: Review SAP documentation and training materials related to shipping and logistics execution for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the DV379 error and implement a solution to resolve it.