How To Fix DU620 - The position details are inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: DU - Data transfer to SAP-EIS

• Message number: 620

• Message text: The position details are inconsistent

Self-Explanatory Message

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• What is the cause and solution for SAP error message DU620 - The position details are inconsistent ?

  The SAP error message DU620, which states "The position details are inconsistent," typically occurs in the context of Human Capital Management (HCM) or Organizational Management (OM) modules. This error indicates that there is a mismatch or inconsistency in the data related to a position in the organizational structure.
  Causes of DU620 Error
  
  
  Data Inconsistency: There may be inconsistencies in the data related to the position, such as missing or incorrect attributes (e.g., position title, organizational unit, job description).
  
  
  Incorrect Configuration: The configuration settings for the position or related organizational elements may not be set up correctly.
  
  
  Missing Master Data: Required master data for the position, such as employee assignments or organizational units, may be missing or incorrectly defined.
  
  
  Changes in Organizational Structure: Recent changes in the organizational structure that have not been properly reflected in the system can lead to inconsistencies.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or modify the position details, leading to perceived inconsistencies.
  
  
  Solutions to DU620 Error
  
  
  Check Position Data: Review the position details in the system to ensure that all required fields are filled out correctly and that there are no missing or incorrect entries.
  
  
  Validate Organizational Structure: Ensure that the organizational structure is correctly defined and that all related elements (e.g., organizational units, jobs) are properly linked to the position.
  
  
  Review Configuration Settings: Check the configuration settings in the SAP system for the relevant modules (HCM/OM) to ensure they are set up correctly.
  
  
  Update Master Data: If any master data is missing or incorrect, update it accordingly. This may involve creating or modifying employee records, organizational units, or job descriptions.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access and modify the position details. If not, contact your SAP security administrator.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (e.g., PPOME for organizational management) to navigate to the position and check for inconsistencies.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with transaction codes related to Organizational Management (e.g., PPOME, PPOSE) to help navigate and troubleshoot position-related issues.
  Documentation: Review SAP documentation and user guides for HCM and OM modules for best practices in managing organizational data.
  Training: Consider training sessions for users involved in maintaining organizational data to minimize errors and improve data integrity.
  
  By following these steps, you should be able to identify and resolve the inconsistencies causing the DU620 error in SAP.