How To Fix /DSD/VC_MESSAGE801 - Visit list not archived as settlement not successful

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/VC_MESSAGE -

• Message number: 801

• Message text: Visit list not archived as settlement not successful

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/VC_MESSAGE801 - Visit list not archived as settlement not successful ?

  The SAP error message /DSD/VC_MESSAGE801 indicates that a visit list could not be archived because the settlement process was not successful. This error typically occurs in the context of SAP's Direct Store Delivery (DSD) module, which is used for managing the distribution of goods directly to retail stores.
  Cause:
  
  
  Settlement Issues: The primary cause of this error is that the settlement process for the visit list has not been completed successfully. This could be due to various reasons, such as:
  
  Missing or incorrect data in the settlement documents.
  Errors during the execution of the settlement process.
  Incomplete or failed transactions related to the visit list.
  
  
  
  Data Inconsistencies: There may be inconsistencies in the data that prevent the system from processing the settlement correctly.
  
  
  Configuration Issues: Incorrect configuration settings in the DSD module or related components can also lead to settlement failures.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Settlement Status: 
  
  Go to the transaction code related to the settlement process (e.g., /DSD/SETTLE or similar) and check the status of the settlement for the visit list in question.
  Identify any errors or warnings that may indicate why the settlement was not successful.
  
  
  
  Review Logs: 
  
  Check the application logs (transaction code SLG1) for any error messages or warnings related to the settlement process. This can provide insights into what went wrong.
  
  
  
  Correct Data Issues: 
  
  If there are missing or incorrect data entries, correct them in the relevant documents (e.g., sales orders, delivery documents) and attempt the settlement again.
  
  
  
  Re-run Settlement: 
  
  After addressing any issues, re-run the settlement process for the visit list. Ensure that all necessary data is complete and accurate.
  
  
  
  Consult Configuration: 
  
  If the issue persists, review the configuration settings for the DSD module to ensure that everything is set up correctly. This may involve checking settings related to pricing, discounts, and other relevant parameters.
  
  
  
  Seek Help from SAP Support: 
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including any logs or messages you have encountered.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the DSD module, such as /DSD/SETTLE, /DSD/VC, and others that may be useful for managing visit lists and settlements.
  Documentation: Review SAP documentation related to the DSD module and settlement processes for best practices and troubleshooting tips.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to successfully archive the visit list.