How To Fix /DSD/VC_MESSAGE803 - Visit list not archived as settlement has not been carried out

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/VC_MESSAGE -

• Message number: 803

• Message text: Visit list not archived as settlement has not been carried out

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/VC_MESSAGE803 - Visit list not archived as settlement has not been carried out ?

  The SAP error message /DSD/VC_MESSAGE803 indicates that a visit list cannot be archived because the corresponding settlement process has not been completed. This error typically occurs in the context of SAP's Direct Store Delivery (DSD) or similar logistics and sales processes where visit lists are used to manage customer visits and sales activities.
  Cause:
  
  Incomplete Settlement: The primary cause of this error is that the settlement for the visit list has not been executed. This means that the financial transactions related to the visit (like sales, returns, or other activities) have not been finalized.
  Pending Transactions: There may be pending transactions or documents that need to be processed before the visit list can be archived.
  Configuration Issues: There could be configuration settings in the SAP system that prevent the archiving of visit lists without settlement.
  
  Solution:
  
  
  Complete Settlement: Ensure that all necessary settlements for the visit list have been completed. This may involve:
  
  Running the settlement process for the visit list.
  Checking for any pending invoices or transactions that need to be processed.
  
  
  
  Review Visit List Status: Check the status of the visit list in the system to ensure that it is eligible for archiving. You can do this by:
  
  Navigating to the relevant transaction codes (like /DSD/VISIT or similar) to review the visit list details.
  Ensuring that all required actions have been taken on the visit list.
  
  
  
  Check for Errors: Look for any error messages or warnings in the system that might indicate why the settlement has not been completed. This could involve:
  
  Reviewing logs or transaction history for any issues.
  Ensuring that all necessary data is complete and correct.
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions related to the DSD module and visit list processing.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing visit lists and settlements, such as /DSD/VISIT, /DSD/SETTLE, etc.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Permissions: Ensure that the user attempting to archive the visit list has the necessary permissions to perform settlement and archiving actions.
  
  By following these steps, you should be able to resolve the error and successfully archive the visit list once the settlement has been completed.