How To Fix /DSD/VC_MESSAGE622 - Customer (&1) for this delivery should be a driver from the tour master

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/VC_MESSAGE -

• Message number: 622

• Message text: Customer (&1) for this delivery should be a driver from the tour master

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/VC_MESSAGE622 - Customer (&1) for this delivery should be a driver from the tour master ?

  The SAP error message /DSD/VC_MESSAGE622 indicates that there is an issue with the customer assignment in relation to a delivery and its associated tour master. Specifically, the error states that the customer for the delivery should be a driver from the tour master. This typically occurs in the context of SAP's Direct Store Delivery (DSD) or similar logistics processes.
  
  Cause:
  
  Customer Assignment: The customer assigned to the delivery is not set up as a driver in the tour master. The tour master is a configuration that defines the routes and drivers for deliveries.
  Tour Master Configuration: The tour master may not have the correct drivers assigned, or the customer may not be linked to the appropriate tour.
  Data Inconsistency: There may be inconsistencies in the master data, such as incorrect customer or driver assignments.
  
  
  Solution:
  
  
  Check Tour Master Configuration:
  
  Go to the tour master configuration in SAP and verify that the customer in question is indeed assigned