How To Fix /DSD/VC_MESSAGE620 - The ship-to party of the delivery entered here must be a driver

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/VC_MESSAGE -

• Message number: 620

• Message text: The ship-to party of the delivery entered here must be a driver

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/VC_MESSAGE620 - The ship-to party of the delivery entered here must be a driver ?

  The SAP error message /DSD/VC_MESSAGE620 indicates that the ship-to party specified in the delivery document must be a driver. This error typically occurs in the context of SAP's Direct Store Delivery (DSD) module, which is used for managing deliveries directly to retail stores.
  Cause:
  The error is triggered when the system checks the ship-to party (the customer or location receiving the delivery) and finds that it does not meet the criteria of being a driver. In DSD scenarios, a driver is usually a specific type of customer or location that is designated to receive deliveries directly.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Ship-to Party Configuration:
  
  Ensure that the ship-to party you are trying to use is correctly configured in the system as a driver. This may involve checking the customer master data to confirm that the ship-to party is set up with the appropriate attributes.
  
  
  
  Use a Valid Driver:
  
  If the current ship-to party is not a driver, you will need to select a different ship-to party that is designated as a driver. This may involve consulting with your logistics or sales team to identify the correct customer.
  
  
  
  Review Delivery Document:
  
  Double-check the delivery document to ensure that all relevant fields are filled out correctly and that the ship-to party is correctly referenced.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or configuration guides related to DSD and the handling of deliveries to ensure compliance with the system's requirements.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Customer Master Data: Ensure that the customer master data is correctly maintained, including the classification of customers as drivers.
  SAP DSD Configuration: Familiarize yourself with the configuration settings for DSD in SAP, as these settings can impact how deliveries are processed.
  User Roles and Authorizations: Ensure that the user creating or modifying the delivery has the necessary authorizations to access and modify the relevant data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.