How To Fix /DSD/VC_MESSAGE311 - Visit list &1 is being processed by &2 (not generated)

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/VC_MESSAGE -

• Message number: 311

• Message text: Visit list &1 is being processed by &2 (not generated)

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/VC_MESSAGE311 - Visit list &1 is being processed by &2 (not generated) ?

  The SAP error message /DSD/VC_MESSAGE311 indicates that a visit list is currently being processed by another user or session, which prevents the current user from generating or accessing it. This is a common issue in systems where multiple users may be trying to access or modify the same data simultaneously.
  Cause:
  
  Concurrent Access: Another user or session is currently processing the visit list, which locks the data for that visit list.
  Long Processing Time: The processing of the visit list may be taking longer than expected, leading to a situation where it appears to be locked.
  System Configuration: There may be specific configurations or settings in the SAP system that dictate how visit lists are handled, which could lead to this error.
  
  Solution:
  
  Wait and Retry: If the visit list is being processed by another user, the simplest solution is to wait for that user to complete their task and then try again.
  Check Active Sessions: Use transaction codes like SM12 (to check for locks) or SM21 (to check system logs) to identify if another session is holding a lock on the visit list.
  Contact the User: If you can identify the user who is processing the visit list, you may want to contact them to see if they can complete their task more quickly or release the lock.
  System Administrator Intervention: If the issue persists and you cannot identify the user or the session, you may need to involve a system administrator to release the lock or investigate further.
  Review Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration related to visit list processing to ensure it is optimized for your business processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 for lock entries, SM21 for system logs, and SM37 for job monitoring.
  User Training: Ensure that users are trained on how to properly manage visit lists and understand the implications of concurrent processing.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this issue or provide additional guidance.
  
  If the problem continues to occur, it may be beneficial to consult with SAP support or your internal IT team for further assistance.