How To Fix /DSD/VC_MESSAGE309 - No visit plans were selected

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/VC_MESSAGE -

• Message number: 309

• Message text: No visit plans were selected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/VC_MESSAGE309 - No visit plans were selected ?

  The SAP error message /DSD/VC_MESSAGE309 No visit plans were selected typically occurs in the context of the SAP Direct Store Delivery (DSD) module, particularly when trying to execute a transaction that requires visit plans, such as route planning or visit scheduling.
  Cause:
  This error message indicates that the system could not find any visit plans that meet the criteria specified in your selection parameters. This can happen due to several reasons:
  
  No Visit Plans Created: There may not be any visit plans created for the selected criteria (e.g., date, route, or customer).
  Incorrect Selection Criteria: The parameters you are using to filter the visit plans may be too restrictive or incorrect.
  Data Issues: There may be issues with the underlying data, such as missing or incorrect entries in the visit plan tables.
  Authorization Issues: The user may not have the necessary authorizations to view or access the visit plans.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Visit Plans: Verify that visit plans have been created for the relevant time period and routes. You can do this by navigating to the relevant transaction in SAP and checking the visit plan records.
  
  
  Review Selection Criteria: Ensure that the selection criteria you are using to retrieve visit plans are correct. Try broadening the criteria to see if any visit plans are returned.
  
  
  Data Consistency: Check for any inconsistencies in the data. This may involve looking at the relevant tables in the database to ensure that the visit plans are correctly set up.
  
  
  User Authorizations: Confirm that the user executing the transaction has the necessary authorizations to access the visit plans. You may need to consult with your SAP security team to verify this.
  
  
  Consult Documentation: Review the SAP documentation or help files related to the DSD module for any specific instructions or troubleshooting steps related to visit plans.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the DSD module, such as /DSD/VP for visit plan management.
  SAP Notes: Search for SAP Notes related to the DSD module and visit plans for any updates or known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.