How To Fix /DSD/OC014 - Indicator for Free Empties is not allowed for regular delivery items

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/OC -

• Message number: 014

• Message text: Indicator for Free Empties is not allowed for regular delivery items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/OC014 - Indicator for Free Empties is not allowed for regular delivery items ?

  The SAP error message /DSD/OC014 Indicator for Free Empties is not allowed for regular delivery items typically occurs in the context of SAP's Direct Store Delivery (DSD) module. This error indicates that there is an issue with the configuration of delivery items, specifically regarding the handling of free empties.
  Cause:
  
  Incorrect Item Category: The item being processed is classified as a regular delivery item, but it has been marked for free empties. Free empties are typically associated with specific item categories that allow for the return of empty containers or pallets.
  Configuration Settings: The system may not be configured to allow free empties for the item category being used. This can happen if the item category does not support the free empties functionality.
  Master Data Issues: The material master data for the item may not be set up correctly to handle free empties.
  
  Solution:
  
  Check Item Category: Verify that the item category used for the delivery is appropriate for free empties. If the item is a regular delivery item, it should not have the free empties indicator set.
  Adjust Delivery Item Settings: If you need to process free empties, consider using an item category that supports this functionality. You may need to create or modify an item category in the configuration settings.
  Review Material Master Data: Ensure that the material master data for the item is correctly configured. Check the settings related to the handling of free empties and make adjustments as necessary.
  Consult Configuration: If you have access to the SAP configuration, check the settings in the DSD module to ensure that the handling of free empties is correctly defined for the relevant item categories.
  User Authorization: Ensure that the user has the necessary authorizations to process the delivery items as intended.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling free empties in DSD.
  Documentation: Review the SAP documentation related to the DSD module, particularly sections that cover item categories and free empties.
  Testing: After making changes, conduct tests to ensure that the error no longer occurs and that the delivery process works as expected.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in the DSD module for further assistance.