How To Fix /DSD/OC014 - Indicator for Free Empties is not allowed for regular delivery items

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/OC -

• Message number: 014

• Message text: Indicator for Free Empties is not allowed for regular delivery items

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/OC014 - Indicator for Free Empties is not allowed for regular delivery items ?

  The SAP error message /DSD/OC014 Indicator for Free Empties is not allowed for regular delivery items typically occurs in the context of SAP's Direct Store Delivery (DSD) module. This error indicates that there is an issue with the configuration of delivery items, specifically regarding the handling of free empties.
  
  Cause:
  
  Incorrect Item Category: The item being processed is classified as a regular delivery item, but it has been marked for free empties. Free empties are typically associated with specific item categories that allow for the return of empty containers or pallets.
  Configuration Settings: The system may not be configured to allow free empties for the item category being used. This can happen if the item category does not support the free empties functionality.
  Master Data Issues: The material master data for the item may not be set up correctly to handle free empties.
  
  
  Solution:
  
  Check Item Category: Verify that the item category used for the delivery