How To Fix /DSD/OC015 - Indicator for Free Empties is not allowed for regular return items

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/OC -

• Message number: 015

• Message text: Indicator for Free Empties is not allowed for regular return items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/OC015 - Indicator for Free Empties is not allowed for regular return items ?

  The SAP error message /DSD/OC015 Indicator for Free Empties is not allowed for regular return items typically occurs in the context of the SAP Direct Store Delivery (DSD) module when dealing with return items that are not classified as free empties. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Incorrect Item Classification: The item being processed is classified as a regular return item, but the system is trying to apply an indicator for free empties, which is not permitted for that type of item.
  Configuration Issues: There may be configuration settings in the SAP system that incorrectly allow or disallow certain indicators for specific item types.
  Data Entry Error: The user may have mistakenly entered an indicator for free empties when processing a regular return item.
  
  Solution:
  
  Check Item Classification: Verify the classification of the item in question. Ensure that it is correctly categorized as a regular return item and not as a free empty.
  Review Return Process: Ensure that the return process being followed is appropriate for the type of item. If the item is a regular return, do not apply the free empties indicator.
  Configuration Review: If you have access to the configuration settings, check the settings related to return items and free empties. Ensure that the system is configured correctly to handle these types of transactions.
  User Training: If the error is due to user input, consider providing additional training to users on how to correctly process return items and the implications of using the free empties indicator.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling return items and free empties in the DSD module.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling return items and free empties.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to DSD and return processing, such as /DSD/RETRN for return processing.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in the DSD module for further assistance.
  
  By following these steps, you should be able to resolve the error and ensure that the return items are processed correctly without applying the free empties indicator.