How To Fix /DSD/OC012 - Error during Price Determination

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/OC -

• Message number: 012

• Message text: Error during Price Determination

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/OC012 - Error during Price Determination ?

  The SAP error message /DSD/OC012 Error during Price Determination typically occurs in the context of the SAP Direct Store Delivery (DSD) module when the system encounters an issue while trying to determine the price for a product during a sales order or delivery process. This error can arise due to various reasons, including configuration issues, missing master data, or incorrect pricing conditions.
  Causes:
  
  Missing or Incorrect Pricing Conditions: The pricing conditions required for price determination may not be set up correctly in the system.
  Master Data Issues: Missing or incorrect master data for customers, materials, or pricing records can lead to this error.
  Configuration Issues: The pricing procedure may not be configured properly in the system.
  Inconsistent Data: There may be inconsistencies in the data related to the sales order or delivery that prevent the system from determining the price.
  Authorization Issues: The user may not have the necessary authorizations to access certain pricing information.
  
  Solutions:
  
  Check Pricing Conditions: Verify that all necessary pricing conditions are maintained in the system. This includes checking condition records for the relevant pricing types.
  Review Master Data: Ensure that the master data for customers and materials is complete and accurate. Check for any missing or incorrect entries.
  Configuration Review: Review the pricing procedure configuration in the system. Ensure that the pricing procedure is correctly assigned to the relevant sales area and that all required condition types are included.
  Analyze Error Logs: Use transaction codes like SLG1 to check the application logs for more detailed error messages that can provide insights into the specific issue.
  Test Pricing Procedure: Use transaction VK11 to test the pricing conditions and ensure that they are working as expected.
  User Authorizations: Check the user’s authorizations to ensure they have the necessary access to pricing information.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11 (Create Condition), VK12 (Change Condition), VK13 (Display Condition), and SLG1 (Application Log).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to pricing determination errors.
  Documentation: Review SAP documentation related to pricing procedures and condition records for a better understanding of how pricing is determined in the system.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the DSD module for further assistance.