How To Fix /DSD/OC009 - Shipment Type and Visit Plan Type can not be defined both

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/OC -

• Message number: 009

• Message text: Shipment Type and Visit Plan Type can not be defined both

Self-Explanatory Message

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• What is the cause and solution for SAP error message /DSD/OC009 - Shipment Type and Visit Plan Type can not be defined both ?

  The SAP error message /DSD/OC009 Shipment Type and Visit Plan Type cannot be defined both typically occurs in the context of the SAP Direct Store Delivery (DSD) module. This error indicates that there is a conflict in the configuration where both a shipment type and a visit plan type are being defined simultaneously, which is not allowed.
  Cause:
  
  Configuration Conflict: The error arises when both a shipment type and a visit plan type are assigned to a delivery or order, which is not permissible in the system.
  Incorrect Master Data: The master data for the delivery or order may have been incorrectly set up, leading to this conflict.
  Process Misalignment: The business process may not be aligned with the system configuration, leading to attempts to use both types inappropriately.
  
  Solution:
  
  
  Review Configuration:
  
  Go to the configuration settings for the DSD module and check the settings for shipment types and visit plan types.
  Ensure that only one of the two types is defined for the relevant delivery or order.
  
  
  
  Adjust Master Data:
  
  Check the master data for the relevant delivery or order. Make sure that either a shipment type or a visit plan type is assigned, but not both.
  If necessary, update the master data to remove the conflicting assignment.
  
  
  
  Process Review:
  
  Review the business process to ensure that it aligns with the system's capabilities. If both shipment and visit plans are needed, consider separating the processes or using different transaction types.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on configuring shipment types and visit plan types correctly.
  
  
  
  Testing:
  
  After making changes, perform testing to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /DSD/OC01 (for shipment type configuration) and /DSD/OC02 (for visit plan type configuration).
  User Forums: Engage with SAP community forums or user groups for shared experiences and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to resolve the error and ensure that your DSD processes function correctly.