How To Fix /DSD/OC008 - Sold-to party and Ship-to party are missing! One entry is needed at least

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/OC -

• Message number: 008

• Message text: Sold-to party and Ship-to party are missing! One entry is needed at least

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/OC008 - Sold-to party and Ship-to party are missing! One entry is needed at least ?

  The SAP error message /DSD/OC008 Sold-to party and Ship-to party are missing! One entry is needed at least typically occurs in the context of the SAP Direct Store Delivery (DSD) module when creating or processing a sales order or delivery document. This error indicates that both the Sold-to party and Ship-to party fields are empty, which are essential for processing the transaction.
  Cause:
  
  Missing Data: The Sold-to party (customer who is purchasing the goods) and Ship-to party (location where the goods are to be delivered) fields are not populated in the transaction.
  Incorrect Configuration: The system may not be configured correctly to pull the necessary customer data.
  User Input Error: The user may have skipped entering the required information during the transaction creation process.
  
  Solution:
  
  
  Enter Required Information:
  
  Ensure that both the Sold-to party and Ship-to party fields are filled in the transaction. You can do this by:
  
  Navigating to the relevant screen (e.g., sales order creation) and entering the appropriate customer information.
  If you are using a customer master record, ensure that it is correctly set up with the necessary details.
  
  
  
  
  
  Check Customer Master Data:
  
  Verify that the customer master data is complete and correctly configured. This includes checking that the Sold-to party and Ship-to party are defined in the customer master records.
  
  
  
  Review Transaction Configuration:
  
  If the issue persists, check the configuration settings in the SAP system related to sales and distribution. Ensure that the necessary settings for customer data are correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on the specific transaction you are working with.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VL01N (Create Outbound Delivery) where this error might occur.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify customer data.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  
  By ensuring that the required fields are populated and that the customer data is correctly configured, you should be able to resolve the error message and proceed with your transaction.