How To Fix /DSD/ME_CPT209 - ME device ID &1 is not assigned to ME user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/ME_CPT -

• Message number: 209

• Message text: ME device ID &1 is not assigned to ME user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/ME_CPT209 - ME device ID &1 is not assigned to ME user &2 ?

  The SAP error message /DSD/ME_CPT209 indicates that a specific Mobile Enterprise (ME) device ID is not assigned to the ME user in the system. This error typically occurs in the context of mobile applications used for data collection or inventory management in SAP.
  Cause:
  The error is caused by the following reasons:
  
  Device Assignment: The ME device ID you are trying to use is not linked to the user ID you are logged in with. Each user must have specific devices assigned to them to perform operations.
  User Configuration: The user profile may not have the necessary permissions or configurations to access the specified device.
  Data Synchronization Issues: There may be issues with data synchronization between the mobile device and the SAP backend, leading to discrepancies in device assignments.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Device Assignment:
  
  Go to the relevant configuration or user management transaction in SAP (e.g., /DSD/ME_USER or similar).
  Verify that the device ID is correctly assigned to the user ID in question.
  
  
  
  Assign Device to User:
  
  If the device is not assigned, you will need to assign it. This can typically be done by an administrator or through the appropriate configuration settings in the SAP system.
  Ensure that the user has the necessary roles and authorizations to access the device.
  
  
  
  Review User Profile:
  
  Check the user profile settings to ensure that the user has the correct permissions to use the device.
  Make any necessary adjustments to the user roles or permissions.
  
  
  
  Data Synchronization:
  
  If there are synchronization issues, ensure that the mobile device is properly connected to the network and that it can communicate with the SAP backend.
  You may need to perform a manual sync or restart the mobile application.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for specific instructions related to device management and user assignments in your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SAP Mobile Solutions: Understanding how mobile devices interact with SAP systems can help in troubleshooting similar issues.
  User Management: Familiarity with user management transactions in SAP can aid in resolving assignment issues.
  SAP Notes: Regularly check SAP Notes for updates or fixes related to mobile device management and user assignments.
  
  By following these steps, you should be able to resolve the error and ensure that the ME device is properly assigned to the user.