How To Fix /DSD/ME_CPT211 - ME device ID is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/ME_CPT -

• Message number: 211

• Message text: ME device ID is not valid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/ME_CPT211 - ME device ID is not valid ?

  The SAP error message /DSD/ME_CPT211 ME device ID is not valid typically occurs in the context of the SAP Direct Store Delivery (DSD) module, particularly when dealing with mobile devices or mobile data entry. This error indicates that the system is unable to recognize or validate the Mobile Device ID that has been entered or is being used.
  Causes:
  
  Invalid Device ID: The Mobile Device ID entered may not exist in the system or may have been incorrectly entered.
  Device Not Registered: The device may not be properly registered in the SAP system.
  Configuration Issues: There may be configuration issues in the DSD settings or in the mobile device management settings.
  User Authorization: The user may not have the necessary authorizations to access the device or the related data.
  Data Synchronization Issues: There may be issues with data synchronization between the mobile device and the SAP backend.
  
  Solutions:
  
  Verify Device ID: Check the Mobile Device ID for accuracy. Ensure that it matches the ID registered in the SAP system.
  Register Device: If the device is not registered, ensure that it is properly registered in the SAP system. This may involve creating a new device entry in the relevant configuration settings.
  Check Configuration: Review the DSD configuration settings to ensure that everything is set up correctly. This includes checking the mobile device management settings.
  User Authorizations: Ensure that the user has the necessary authorizations to access the mobile device and its functionalities. This may involve checking user roles and permissions in the SAP system.
  Data Synchronization: If there are synchronization issues, try to re-establish the connection between the mobile device and the SAP backend. This may involve restarting the device or re-syncing the data.
  Consult Documentation: Refer to SAP documentation or support resources for specific troubleshooting steps related to the DSD module and mobile device management.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Technical Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify and resolve the issue related to the /DSD/ME_CPT211 ME device ID is not valid error message.