How To Fix /DSD/ME_CPT207 - Deletion not allowed: ME user &1 is already connected to tour ID &2

/DSD/ME_CPT207 - Overview

• Message type: E = Error

• Message class: /DSD/ME_CPT -

• Message number: 207

• Message text: Deletion not allowed: ME user &1 is already connected to tour ID &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/ME_CPT207 - Deletion not allowed: ME user &1 is already connected to tour ID &2 ?

  The SAP error message /DSD/ME_CPT207 indicates that a user is attempting to delete a tour or a related object, but the operation is not allowed because the user is currently connected to that tour. This typically occurs in the context of SAP's Direct Store Delivery (DSD) module, where users manage tours for deliveries.
  
  Cause:
  The error is triggered when:
  
  A user (identified by the user ID &1) is actively connected to a specific tour (identified by tour ID &2).
  The system prevents deletion to maintain data integrity and avoid inconsistencies, as the user may be performing operations related to that tour.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Connections:
  
  Verify if the user is indeed connected to the tour. This can be done by checking the active sessions or transactions for that user in the system.
  
  
  
  Disconnect the User:
  
  If the user is connected and you determine that it is safe to proceed, you