How To Fix DPWTY075 - Claim Type &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: DPWTY - Message class Dealer Portal Warranty Claim

• Message number: 075

• Message text: Claim Type &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPWTY075 - Claim Type &1 not found ?

  The SAP error message DPWTY075, which states "Claim Type &1 not found," typically occurs in the context of the SAP Dispute Management module. This error indicates that the system is unable to find a claim type that is referenced in the transaction or process you are trying to execute.
  Cause:
  
  Missing Configuration: The claim type you are trying to use has not been configured in the system.
  Incorrect Claim Type: The claim type specified in the transaction does not exist or has been incorrectly entered.
  Authorization Issues: The user may not have the necessary authorizations to access the specified claim type.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for Dispute Management and verify that the claim type you are trying to use is defined.
  You can check this in the SPRO transaction under the relevant path for Dispute Management configuration.
  
  
  
  Verify Claim Type:
  
  Ensure that the claim type you are using is correctly spelled and exists in the system.
  You can check the claim types in the relevant tables (e.g., TDPWTY) or through the configuration menu.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to access the claim type. This can be done by reviewing the user's roles and authorizations in the user management transaction (SU01).
  
  
  
  Data Consistency:
  
  If you suspect data inconsistencies, you may need to run consistency checks or consult with your SAP Basis or technical team to ensure that all necessary data is present and correct.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to Dispute Management for any specific guidance or known issues related to claim types.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SU01 (for user management), and SE11 (for data dictionary).
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.