How To Fix DPWTY074 - End Customer &1 not found

DPWTY074 - Overview

• Message type: E = Error

• Message class: DPWTY - Message class Dealer Portal Warranty Claim

• Message number: 074

• Message text: End Customer &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPWTY074 - End Customer &1 not found ?

  The SAP error message DPWTY074, which states "End Customer &1 not found," typically occurs in the context of sales and distribution processes, particularly when dealing with customer master data. This error indicates that the system is unable to find the specified end customer in the database.
  
  Cause:
  
  Missing Customer Master Data: The end customer specified in the transaction does not exist in the customer master data.
  Incorrect Customer Number: The customer number provided may be incorrect or mistyped.
  Data Synchronization Issues: If the system is integrated with other systems (like CRM or third-party applications), there may be synchronization issues leading to missing data.
  Customer Status: The customer might be inactive or blocked, which can prevent the system from recognizing them.
  Incorrect Sales Area: The customer may not be assigned to the correct sales area relevant to the transaction.
  
  
  Solution:
  
  
  Verify Customer Master Data:
  
  Check if the end customer exists in the customer master data (transaction code XD03 for display).
  If